Privacy Policy | RAG's Detailing LLC

Privacy Policy - RAG's Mobile Detailing LLC

Effective Date: May 5, 2025

RAG's Mobile Detailing LLC is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.ragsdetailing.com (the "Site") or use our mobile detailing services (the "Services"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

We may collect personal information about you in various ways, including:

Personal Data: Personally identifiable information, such as your name, shipping address, email address, telephone number, and vehicle information (year, make, model) that you voluntarily give to us when you request a quote, book our Services, or contact us.
Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site. (Note: Specify if you use analytics tools like Google Analytics).
Financial Data: We utilize third-party payment processors (e.g., Square, Stripe - please specify your processor) to handle payments. We do not store or collect your full payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy.
Mobile Device Data: Device information, such as your mobile device ID, model, and manufacturer, if you access the Site from a mobile device. (Note: Only relevant if you have a mobile app or specific mobile tracking).
Communication Data: Records of communications when you contact us via email, phone, or contact forms.

How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site or our Services to:

Schedule, manage, and provide the detailing Services you request.
Create and manage your account (if applicable, e.g., VIP Portal).
Process payments and refunds.
Communicate with you regarding your appointments, services, and inquiries (including confirmations, reminders, follow-ups).
Send you newsletters, promotions, and information about our services, with your consent where required (you can opt-out at any time).
Monitor and analyze usage and trends to improve our website and Service offerings.
Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
Comply with applicable legal requirements and industry standards.

Disclosure of Your Information

We do not sell, trade, or rent your personal information to others. We may share information we have collected about you in certain situations:

By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. These may include the right to:

Access the personal information we hold about you.
Request correction of inaccurate personal information.
Request deletion of your personal information, subject to certain exceptions.
Opt-out of receiving marketing communications from us.

To exercise these rights, please contact us using the contact information provided below.

Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site. (Note: Consider adding more detail or linking to a separate Cookie Policy if your use is extensive).

Children's Privacy

Our Services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.

Links to Other Websites

The Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.

If you have questions or comments about this Privacy Policy, please contact us at:

RAG's Mobile Detailing LLC, Franklin, NH

Email: Info@ragsdetailing.com

Phone: 603-455-0569